Faceless Corporations

For approximately 3 weeks I have had problems being dumped unceremoniously off-line.
In fact, as i write this i am aware that this could happen after i write a wonderous piece shortly before i am able to save it. Can you hear my teeth grinding in negative anticipation?
I went through the various fix it click doings for my isp. Reset my router. turned my pc off and back on. Kicked the chest of drawers in. Yelled at the cat and eaten chocolate in some effort not to do serious to anyting or anyone.
A few days ago i finally rang my ISP membership tech helpline on 0844 blah de blah etc etc.
The indian chap at the end of the line worked me thro a few things and i returned online. Thing is, i could probably have managed to get myself on without his assistance. And a couple of days later my pc was still dropping me but even more often. I rang again and an indian lass talked me thro some stuff. It seems that having Sky and your PC routed through broadband do not mix very well. Sky, apparently, causes connectivity problems with broadband users.
::scratches head... don't Sky do broadband as well::: Anyhow, it loks like i shoudl chat with the peeps on level 2 tech but i need to ring back as they won't talk to me if i am still connected to Sky via my telephone system. Anyone who has Sky knows that part of your contract means having to keep your boxes attached. So, i now need to ring back having queued for goodness how long and start all over again. In an effort to calm myself i decide not to do it there and then. So, i speak to someone the next day having done as they have asked. Sorry Sky but come on this is ludicrous!
This indian chap is clearer down the tele line and he organises with BT (british untelecommunications) to do line checks and see what the issue is. You should know that my phone is now supplied by another company so i amke sure they know this and ask if the issue is outside my house? it is... probably. Well, my isp are making the calls they can make any extra payments as my contract is not with BT if needed.
I am given a fault reference number. And i make a point of asking for the ISPs' address so i can give serious consideration to writing a snail-mail of complaint. The chap passes it over. I have to ring the next day to ensure that things are going ahead.
Yesterday, my phone has completely lost connectivity and i am trying to retain a form of dignity even in only my own company.
I chase the fault issue. My ISP say they'll ring me back after 30minutes to confirm the final arrangements with BT. That was mid to late morning. At 3 hours (ish) later i try to ring back only for them to cut me off. Communication is the answer to our problems (thanks 10CC).
I wanna cry but a friend has asked me for help. They have my mobile number so i'm going out S7d it!
They ring whilst i am out but i miss to hear my mobile. thankfully, the nice indian chap has left me a message on my home system saying BT will check things out at the exchange tomorrow (today now) so PHEW!
I give up on my PC and have a sky+ fest. I pay the feckers enough dosh - attached or not attached to my phoneline!
Today, BT never called to confirm what was happening so spoke with my ISP after waiting for over half an hour but this time to a chap in Eire. Great! he sounded irish to me but i thought he was from the Netherlands. Well, he's South African originally so pretty close, eh? He confirms what the indian chap said before and suggests i call back late this avo if things are still unresolved.
Well, as you see i am online. However, i have already been dropped so have things ben resolved? do i want to put myself through the whole fiasco again? I'll see what mood i am in in the next couple of hours.
For fear of this being lost i am going to publish but i sense a part 2 brewing